Terms of Use - Chona Build Mantra Services Private Limited ("Build Mantra")

Please read these Terms of Use carefully before you access, browse, search, use ("interact with" or "interacting with") Build Mantra/Build Mantra facilities, including but not limited to Build Mantra's online portal accessible through the URL: www.buildmantra.com.

Prior to agreeing to and accepting these Terms of Use, please seek legal advice. By interacting with Build Mantra, you are implicitly agreeing and accepting to be bound by these Terms of Use. If you do not agree to these Terms of Use, please do not interact with Build Mantra in anyway. These Terms of Use shall be effective and binding upon your implicit and/or explicit acceptance of these Terms of Use. If you do not agree and accept these Terms of Use, you will be deemed to have been denied the right to interact with Build Mantra at all times.

A copy of these Terms of Use will be made available at Build Mantra facilities including Build Mantra's online portal accessible through the URL: www.buildmantra.com

This Terms of Use document is an electronic legal record (in accordance with the Information Technology Act (India), 2000) which has been generated by a computer system and hence does not require any physical or digital signatures. This document is published in accordance with the provisions of rule 3 (1) of the Information Technology Act (India), 2000 (intermediaries guidelines) rules, 2011 that require publishing of the rules and regulations, privacy policy and user agreement for interacting with Build Mantra and/or all of Build Mantra's facilities including Build Mantra's online portal accessible through the URL: www.buildmantra.com

  1. About Build Mantra
    1. Build Mantra is a one stop, user friendly, and technologically advanced online/offline supermarket selling construction materials, interior furnishing, exterior furnishing and energy products for all living, work and leisure space like home, apartment, office, storage warehouse, industrial work area, restaurant, shopping malls, retail showrooms, hotels, resorts, vacation homes, and other similar. Build Mantra also offers Service Providers like Architects, Civil Engineers, Carpenters, Electricians, etc., advertisement space to promote their services

    2. Chona Build Mantra Services Private Limited is a company incorporated under Companies Act (India), 1956 with registered office at No. 46 Prakasam Street, T.Nagar, Chennai-600017, Tamil Nadu, India and administrative office at No. 44 Prakasam Street, T.Nagar, Chennai-600017, Tamil Nadu, India.

    3. Build Mantra Online Portal -ss This portal also known as a website is fully owned by Chona Build Mantra Services Private Limited and is easily accessible through the URL: www.buildmantra.com, via any computer system or other similar system that is connected to the Internet. The portal provides a platform for the following:
      • Manufacturers, Authorized Distributors, Wholesalers, Retailers ("Vendors") and other similar, to recommend, promote, advertise, display, demonstrate, sell and deliver products
      • Service Providers ("SPs") and other similar, to recommend, promote, advertise, display, demonstrate, and sell services
      • Customers ("Customers") and other similar, to search for products, register for a new Build Mantra registered account, access and manage existing Build Mantra registered account, buy products, and pay for products
    4. Build Mantra Kiosks - These are physical spaces that are fully owned/rented by Chona Build Mantra Services Private Limited. These physical spaces have computer systems and other similar systems that are connected to the Internet. Kiosks are provided for, and placed by Build Mantra at vantage physical locations. The computer systems within the Kiosks are available for Customers to search for products, register for a new Build Mantra registered account, access and manage existing Build Mantra registered account, buy products, and pay for products. These computer systems are available for Build Mantra’s Vendors and SPs to recommend, promote, advertise, display, demonstrate, and sell products and services

    5. Build Mantra Showrooms and Physical Facilities - These are physical spaces that are fully owned/rented by Chona Build Mantra Services Private Limited. These physical spaces are used by Build Mantra's Vendors and SPs, specifically to recommend, promote, advertise, display, demonstrate, and sell products. Build Mantra's Customers may visit these facilities to search for products, interact with Build Mantra, Vendors and SPs

  2. Identifications

    In these Terms of Use and in the context of an individual or an organizational entity or where the context so requires, the term "You/you," "Your/your" shall mean the following:

    1. Any natural, legal, living adult individual who is at least 18 years of age (as on date), and competent enough to enter into a legally binding contract with Build Mantra under the provisions of the Indian Contract Act (India), 1872 and all other local, regional, statewide and countrywide relevant laws in place at any point in time
    2. If you are a minor (as on date) and wish to recommend, promote, advertise, display, demonstrate, sell, search for, buy, pay for products through Build Mantra, you may do so only through your legal guardian or parent(s) (who is a natural, legal, living adult individual, and at least 18 years of age (as on date)) and through their respective Build Mantra registered account
    3. Any legally registered and duly incorporated organizational entity, which is involved in legally acceptable activities in accordance with all relevant laws, at all times and that is in compliance with all applicable local laws
    4. Any natural, legal, living adult individual who is at least 18 years of age (as on date), competent enough to enter into a legally binding contract with Build Mantra under the provisions of the Indian Contract Act (India), 1872, and representing an organizational entity. Such an individual may interact with Build Mantra only if the individual has a current and valid and legal mandate/power of attorney from the organizational entity authorizing the individual to represent the organizational entity, without any conditions whatsoever. This current and valid legal mandate/power of attorney document (paper/electronic) should be available for Build Mantra upon request to validate and verify at all times
  3. Use of Third Party Applications on Build Mantra
    1. When you use any of the business applications that are available on Build Mantra, either provided directly by Build Mantra or those provided by third party
  4. Your objectives in interacting with Build Mantra

    Your objectives in interacting with Build Mantra may include amongst others, any of the following and you agree and accept to be bound by these Terms of Use on every interaction with Build Mantra at all times:

    1. To recommend, promote, advertise, display, demonstrate, and sell your services through Build Mantra as a SP or other relevant
    2. To recommend, promote, advertise, display, demonstrate, and sell your products through Build Mantra as a Manufacturer/Vendor or other relevant
    3. To browse, search, register for a new Build Mantra registered account, manage existing Build Mantra registered account, buy and pay for products through Build Mantra as a Customer or other relevant
  5. Build Mantra Registration
    1. You agree to become a Build Mantra Registered Account Holder by providing registration information to Build Mantra. Your registration information after a due process of validation may be approved by Build Mantra. If approved, then you will be referred to as a Build Mantra registered Customer or a Build Mantra registered SP or a Build Mantra registered Manufacturer/Vendor as the case may be. A Build Mantra registered Manufacturer/Vendor, a Build Mantra registered SP, a Build Mantra registered Customer are individually and collectively referred to as "Build Mantra Registered Account Holder"
    2. If you are an individual registering as a representative of and on behalf of an organizational entity, then you should be duly authorized by the organizational entity through a legally current and valid power of attorney to bind the organizational entity to these Terms of Use
    3. Acceptance of these Terms of Use shall mean your affirmative action in completing Build Mantra's online registration process: After you have entered your registration data, you click on the "Submit" or other similar button as provided on the registration page of Build Mantra website accessible through the URL www.buildmantra.com. If you do not agree to and accept these Terms of Use, do not provide registration data or click "Submit" or other similar button on the registration page
    4. Build Mantra's offline registration process: This involves the use of paper based registration forms. In which case, "Acceptance" would mean that you agree to and accept these Terms of Use of Build Mantra by physically signing the paper based forms which seek your registration data. If you do not agree to and accept these Terms of Use, do not provide registration data and/or do not sign these paper based registration forms
    5. During the time of registration and/or from time to time, you agree to provide current, accurate, true, and completely updated information of yourself as requested by Build Mantra. Please be advised that should you provide any data or information which Build Mantra has reason to believe and/or has sufficient legal evidence to be false, inaccurate, or incomplete, Build Mantra shall have the right to terminate or suspend your Build Mantra registered account and deny you any interaction with Build Mantra
    6. You authorize Build Mantra to retain all of your Build Mantra registered account profile data, your product catalog data (in case you are a Manufacturer/Vendor), your order details (in case you are a Customer), your service history (in case you are a SP), your promotion history (in case you are a SP), your purchase history (in case you are a Customer) and all other similar data to transmit the same to Build Mantra's various outlets/offices or to entities which provide such products, in whichever city, region, state, or country they may be located
    7. You acknowledge that Build Mantra, and/or Build Mantra's Partners, Affiliates, Subsidiaries, Vendors, SPs may contact you via email or other means regarding your placed order or regarding changes to your placed order or for any other purposes including promotional purposes. While registering with Build Mantra, please provide your preferences on whether you would like to be contacted at all. Build Mantra will ensure that your contact preferences are honored
    8. After agreeing and accepting to these Terms of Use contained in this electronic record, and on receipt and approval of your registration data, you would be allowed to use a unique "User ID" and a "Password" that you could choose and which is to be used to securely interact with Build Mantra
    9. You agree that you are solely responsible for maintaining the confidentiality of your "User ID" and "Password" and for restricting access to your computer, computer system and computer network and/or any other device/system/process that you use to interact with Build Mantra at any time. You agree that you are solely responsible for all activities that occur within your registered account with Build Mantra bearing your unique "User ID" and "Password"
    10. Build Mantra reserves the right to terminate your Build Mantra registered account at any time without assigning any reasons to any entity whatsoever
  6. Guest User of Build Mantra
    1. If you choose not to register with Build Mantra, but would like to interact with Build Mantra for browsing, or for searching, or for informational purposes, you could do so by becoming a "Guest User" of Build Mantra. In which case, you still have to agree to and accept these Terms of Use and you are deemed to have agreed and accepted these Terms of Use even as a Guest User.
    2. A Guest User provides Build Mantra with certain location information like a Pincode, prior to searching for products on Build Mantra. Using this location information, Build Mantra will list locally available products as results of the search
    3. If you are searching for products on Build Mantra as a Guest User, Build Mantra will not allow you to buy and pay for products on Build Mantra. There are also additional restrictions on you as a Guest User, while interacting with Build Mantra. Please keep in mind that certain features of Build Mantra are accessible only for Build Mantra registered account holders
    4. A Guest User at any point in time can open a Build Mantra registered account by registering themselves with Build Mantra. Post registration, they become a Build Mantra registered account holder, allowing them to interact with Build Mantra
  7. Ordering products on Build Mantra as a Customer
    1. As a Build Mantra registered Customer, you can place orders to buy products on Build Mantra and pay for them, by logging in to your Build Mantra registered account using your "User ID" and "Password"
    2. If you need to search for products, prior to placing an order, then you can do so by using Build Mantra's search facilities. Using the location information available in your registration data, Build Mantra by default, will restrict your search results consisting of catalog listings of products, only to those that are available for shipping to the location
    3. If you are searching for Build Mantra products from locations other than your registered location, you could do so by explicitly providing the location information (Pincode) before you begin your search. In which case, the location information from your registered data will not be used, but the location information that you had explicitly provided will be used in the search process
    4. Your location information will also be used by Build Mantra in computing all of your tax liabilities and shipping charges while preparing your order invoice
    5. You choose the products from the search results and proceed to checkout to place the order
    6. Build Mantra will present you with an order invoice after you have paid for your order using any of the payment methods provided to you
  8. Selling products on Build Mantra as a Manufacturer/Vendor
    1. As a Build Mantra registered Manufacturer/Vendor, you can recommend, promote, advertise, display, demonstrate, and sell your products through Build Mantra
    2. As a Manufacturer/Vendor, you will have to provide Build Mantra all relevant product related information as applicable that is legally valid, current, and relevant. The information upload page provided to all Build Mantra registered Vendors is designed in such a way to guide the Vendors appropriately. Build Mantra support team is available to help Vendors to upload the right type and amount of information to help the Customer in their purchase process.
    3. Build Mantra will need from you, the Manufacturer/Vendor, various types of product related information including amongst others the following and other similar:
      • Product ID (Product Identification Number) - This would be an identification number for the Manufacturer/Vendor's products. This could be a series of numbers or a combination of alphanumeric characters
      • Product Name
      • Product Alias Name(s) that are commonly used other than standard conventional names. This is important to ensure that Customers, who are more familiar with certain local product names are able to search, buy and pay for the right products. This way Build Mantra and the Manufacturer/Vendor will benefit from the clarity provided to product names
      • Product Brand Name
      • Product Sale Price to Build Mantra per unit of measurement as appropriate to the product (Per Weight, Per Piece, Per any appropriate measurement dimension, Per Container Load, Per Logistic Container Load and other similar)
      • Product Shipping Charges, Freight and Forwarding Charges, Logistical Provider Charges, Handling Charges as applicable per unit of measurement as appropriate to the product to the shipping location provided (either by default through their registration or through other explicit means provided by Build Mantra) by Build Mantra Customer
      • Central Taxes, State Taxes, General Taxes, Local Taxes, Sales Taxes, Octroi, all applicable Surcharges and all other similar for all the locations that you the Manufacturer/Vendor will be able to deliver the product
      • Estimated Delivery Time: This would be ideally in "Days." This would have to be calculated and provided for every Pincode, City, State, and Region within the country. This information is calculated from the Manufacturer/Vendor's various warehouses, storage locations, and other from where the product would be shipped to various Build Mantra Customer locations
      • Product Description: This information includes amongst others more detailed information about the product
      • Ingredients, raw materials, finishing, adhesive, polishing, artificial/natural coloring materials that were used to manufacture/fabricate the product
      • Chemical and physical composition of the product
      • Practical and intended use of the product
      • Product performance and how does the product help the Customer
      • Climate conditions if any that affect the product and its performance
      • Safety precautions, if any, in handling and disposing the product
      • Potential and obvious health hazards, if any, in handling and disposing the product
      • Specifications: Dimensions of the product - Height, Length, Breadth, Width, Thickness, Weight, Volume and other similar as applicable
      • Information on all applicable product warranties and guaranties
      • Colour of the product and other similar
      • Look and feel of the product and other similar
      • Images: Build Mantra will want you, the Manufacturer/Vendor, to upload images of the product, that are descriptive enough for the Customer to get a real good idea of the product when they are searching through the product detail webpages on Build Mantra
  9. Posting advertisements in Build Mantra RESOURCES section as a Service Provider (SP)
    1. As a Build Mantra registered SP, you can post advertisements in Build Mantra RESOURCES section, for the promotion of your services
    2. Prior to posting, your uploaded advertisement content will be validated by Build Mantra. If your content has any inappropriate, illegal, or offensive content, Build Mantra will flag it as inappropriate for posting and will communicate with you promptly, asking you to correct the content. In which case, only after all the inappropriate, illegal and offensive content is removed and all other terms and conditions as applicable are fulfilled, will your advertisement be approved for posting. Please refer to the various clauses in these "Terms of Use" for Build Mantra's definition of inappropriate, illegal, and offensive content
    3. Build Mantra reserves the right to flag any and all content posted by any and all SPs as inappropriate and will desist from uploading the same, if found to be so. SPs have to abide by the decision of Build Mantra as to the appropriateness of their content for posting
  10. Charges for Use of Build Mantra's services
    1. Build Mantra reserves the right to charge multiple fees for all and/or any of its services at any time
    2. Build Mantra at its own sole discretion may introduce new services and modify some or all of the existing services offered on Build Mantra. In such an event Build Mantra reserves, without notice to you, the right to introduce fees for the new services offered or amend/introduce new and/or additional fees for existing services, as the case may be
    3. Changes to fees and related policies shall automatically become effective immediately once implemented by Build Mantra
    4. You shall be solely responsible for compliance of all applicable laws in all countries, including those in India for making payments for all and any dues to Build Mantra in accordance with the terms set out in these Terms of Use and other policies set by Build Mantra
  11. Payment for products and services ordered on Build Mantra as a Customer and as a SP
    1. As a Customer, you are bound by these Terms of Use to understand and be aware that you are legally liable to pay for the products (full and complete invoice amount) that you have a placed an order to buy on Build Mantra
    2. As a SP, you are bound by these Terms of Use to understand and be aware that you are legally liable to pay for the promotions, advertisements and other related services that you have shown interest in posting on Build Mantra RESOURCES section and other Build Mantra facilities as applicable. Your Build Mantra Account Balance (BMAB) is a monetary value indicator and can be found under your Account webpage within Build Mantra RESOURCES section. You as a SP, who would like to have their postings active and current have to ensure that the BMAB balance has sufficient funds to pay for all your postings on Build Mantra RESOURCES section. If your BMAB balance does not have sufficient balance then the postings will be temporarily deactivated. For more information, please refer to "How to Post Ads" in Build Mantra RESOURCES section
    3. You are responsible for the payment of all taxes, service taxes, fees, charges, levies associated with the use of any and all Build Mantra facilities
    4. All payments for products and services ordered on Build Mantra will be accepted only through valid and Build Mantra authorized payment modes, including, but not limited to Build Mantra authorized credit cards, debit cards, payment gateways, banks and other intermediaries listed on Build Mantra
    5. You may choose to use any of the payment modes listed on Build Mantra and/or Build Mantra's payment gateway provider(s), to pay the amount listed in the Build Mantra order invoice. Payment modes not listed on Build Mantra and/or Build Mantra's payment gateway provider(s), will not be available for you to make a payment to Build Mantra
    6. All payments for the order of products on Build Mantra have to be paid for appropriately in the currency as listed in the Build Mantra product listings and catalogues
    7. Build Mantra is not responsible for any/all transaction(s) processed through Build Mantra and/or Build Mantra's payment gateway provider, whatsoever with respect to any decline of payment, technical issues, loss, or damage arising directly or indirectly due to the following, but not limited to:
      • Lack of authorization from your chosen banking service provider(s)
      • Insufficient funds and/or credit limit (as mutually agreed by and between you and your chosen banking service provider(s))
      • Any other relevant reason(s)
    8. Build Mantra reserves the right to refuse to process a payment transaction for any reason or refuse service to any entity at any time at its sole discretion without the need to assign any reason.
    9. You may be asked by Build Mantra and/or Build Mantra authorized payment gateway provider to provide the following documents to establish the ownership of the payment mode used by you and you shall be bound to provide the same :
      • Duly attested (by an authorized signatory) paper/electronic copy of your banking (savings/current) statement for the last (from the date of order) 12 months with your contact information (address, phone number, email address) clearly visible
      • Identification proof - Current and Valid Passport, Current and Valid Drivers' License, other current and valid government identification document(s)
  12. Nonpayment of any and all dues to Build Mantra
    1. If you fail to pay any and all dues (including amongst others, invoice amounts, Build Mantra levied fees and charges, all other similar dues to Build Mantra, relevant government, and non-government levied taxes, fees, and surcharges) owed to Build Mantra and to other relevant entities, at any point in time, then you accept and agree that Build Mantra reserves the right to do the following:
      • Issue a warning and communicate the same to you using the contact information found in your Build Mantra registered account
      • Temporarily/indefinitely suspend or terminate your Build Mantra registered account
      • Refuse to provide you with access to Build Mantra
      • Take legal action against you and all other entities referred to in your Build Mantra registered account
  13. Shipment and delivery of products ordered on Build Mantra to Customer
    1. Please access
  14. Order Cancellations, Returns, Refunds and Chargebacks
    1. Please access
  15. Build Mantra's "Know Your Customer" (KYC) policies
    1. Build Mantra's registration process seeks relevant detailed and mandatory information from all prospective Customers to know them fully well prior to allowing them to use Build Mantra for ordering products. This is to ensure that prospective Customer provides Build Mantra with legally current and valid information. This is necessary to protect the interests of Build Mantra, Vendors, Suppliers, Shipment providers, Logistics solution providers, financial institutions, and payment gateway solution providers
    2. Product/service catalog accuracy: Build Mantra's catalog has products description in as much detail as possible, so Customers know exactly what to expect and cannot claim that a product ordered through and delivered by Build Mantra is not as per the Build Mantra catalogues from which the Customer had seen the product and then placed an order for their purchase
    3. Product delivery commitment: Build Mantra pledges to consistently work with Vendors/Shipment providers/Logistics solution providers to deliver Customer's orders on time
    4. Customer order/delivery tracking: Build Mantra's Vendors/Shipment delivery providers/Logistics solution providers provide periodic Customer order/delivery tracking information to Build Mantra. This information will be shared with the Customer through their Build Mantra account. Customers are requested to check their account for the shipment tracking information of the products that they ordered
  16. Build Mantra's Mantra Club
    1. While registering for a new Account with Build Mantra, each Build Mantra Customer is given the option to become a member of the Mantra Club and thereby avail the facility to use the Mantra Club. Only registered and active Build Mantra Customers can become and remain members of the Mantra Club
    2. Mantra Club rewards Build Mantra Customers (who enroll in the program) for their repeat and progressively increasing volume of business (ordering for products through Build Mantra) done through Build Mantra. Rewards are discounts (on future purchases of products on Build Mantra) for each paid purchase done through Build Mantra
    3. The activity status of all Mantra Club Members will be continuously monitored by Build Mantra
    4. A Mantra Club member will cease to be one when their Account is closed for any reason by Build Mantra. Build Mantra reserves the right to close any and all Build Mantra Accounts including those of the Mantra Club member without any exception whatsoever
    5. A minimum of 100 Reward Points (INR 100.00) is needed for all Mantra Club members to start spending the same through product purchases in Build Mantra. The Mantra Club Member can purchase products at Build Mantra using their Reward Points or use any other Build Mantra approved payment method. None of the services (RESOURCES section) offered through Build Mantra will be available for purchase using the Mantra Club Reward Points. Reward Points will only equate to the price value of the product and will not cover any other Shipping, Handling, Storage, Customs, Excise Duties, Taxes and Surcharges (whichever/wherever applicable), etc.
    6. Reward Points are updated within 48 hours of completing a purchase with full payment and can be viewed in the Mantra Club section of a Mantra Club Member's Account. If the product is not paid for 100% there will be no accrual of Reward Points to the Mantra Club Member's Account. If after 10 days of completing a purchase with full payment the Mantra Club Member does not see the correct number of Reward Points credited to their Account, the Holder may email Build Mantra Support (support@buildmantra.com). No cash will be paid by Build Mantra to redeem a Mantra Club Member's Reward Points
    7. A Mantra Club Member can terminate their Mantra Club membership while still holding onto their Build Mantra membership. In which case the Mantra Club Member can redeem the available Reward Points in their Account by buying products on Build Mantra that equate to the value of the Reward Points
    8. Points earned in a financial year are valid for the next 3 financial years. After this period, the points lapse
    9. Reward Points are transferable to any other Mantra Club member's Account using provisions available within the My Account page of the Mantra Club Member.
    10. Mantra Club members cannot club Reward Points earned in any other Mantra Club member's Account (either their own or that of another individual), unless it is transferred to the member's Account appropriately through Build Mantra
    11. You accept and agree that certain restrictions apply on the award of these discounts. You are advised to read through the help section on Mantra Club found under the Mantra Power section of Build Mantra
    12. Build Mantra reserves the right to change the terms of rewarding
    13. Mantra Points cannot be used towards making payment for Bulk Orders
  17. Misrepresentation
    1. You agree that you will not omit, delete, forge, or misrepresent information that you provide to Build Mantra
    2. You agree that you will not impersonate any Customer, Manufacturer/Vendor, SP or other entity on Build Mantra
    3. You agree that you will not falsely state or otherwise misrepresent an affiliation with any Customer, Manufacturer/Vendor, SP or other entity
    4. You agree that you will not engage in any activities intended to withhold or cloak your true identity or true contact information
    5. You agree that you will not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal that you send to Build Mantra that does any of the following:
      • Impersonates another Customer, Manufacturer/Vendor, SP or other entity's, object, content or any living or non-living thing
      • Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource
      • Deceives or misleads recipient of a communication that was generated using Build Mantra's facilities about the origin of such messages
      • Misleads in any way
    6. You agree that you will not exaggerate or over emphasize the attributes of products that you recommend, promote, advertise, display, demonstrate, and sell through Build Mantra, so as to mislead Customer or other entity in any manner
  18. Build Mantra Services Disruption and Infrastructure Damage
    1. Build Mantra reserves the right to take necessary legal action and claim damages from you, due to your involvement/participation in any way on your own or through group(s) of entities, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services) on Build Mantra
    2. You agree that you will not do the following:
      • Post excessive responses to interactive features or functions of Build Mantra
      • Engage in 'flooding', i.e., ICMP flooding and mail bombing (sending large amounts of email repeatedly to Build Mantra)
      • Take any action that imposes an unreasonable or disproportionately large load on the infrastructure of Build Mantra
      • Use any device, software, or routine to interfere or attempt to interfere with the proper working of Build Mantra or any transaction being conducted on Build Mantra, or with any other Customer, Manufacturer/Vendor, SP or other entity's use of Build Mantra that creates a liability for Build Mantra or causes Build Mantra to lose (in whole or in part) the services of ISPs or other suppliers
    3. You shall not directly or indirectly post, host, display, upload, modify, publish, transmit, update, disseminate or share or conspire to do so, any content on Build Mantra that does any of the following:
      • Attempts to penetrate security measures of Build Mantra; that attempts to obtain or bypass other Customers' or other entity's User IDs and/or Passwords
      • Attempts to gain unauthorized access to any portion or feature of Build Mantra, or any other systems or networks connected to Build Mantra or to any server, computer, network, or to any of the services offered on or through Build Mantra, by hacking, password "mining," or any other illegitimate means
      • Probes, scans, or tests the vulnerability of Build Mantra or any network connected to Build Mantra or breach the security or authentication measures on Build Mantra or any network connected to Build Mantra
      • Reverse look-up, traces or seeks to trace any information on any other Customer or other entity of or visitor to Build Mantra, or any other Customer, including any Build Mantra registered account on the Build Mantra not owned by you, to its source
      • Attempts to gain unauthorized access or exceeds the scope of authorized access to Build Mantra or to profiles, blogs, communities, Build Mantra registered account information, bulletins, friend request, or other areas of Build Mantra or solicits passwords or personal identifying information for commercial or unlawful purposes from other Customers
      • Deploys "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of Build Mantra or any content, or in any way reproduce or circumvent the navigational structure or presentation of Build Mantra or any content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through Build Mantra. Build Mantra reserves the right to bar any such activity
      • Contains any Trojan horses, worms, time bombs, cancel bots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate Build Mantra, its systems, data, Build Mantra registered account holder information
      • Exploits Build Mantra or any service or information made available or offered by or through Build Mantra, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by Build Mantra
      • Posts, disseminates or transmits any worm, viruses or other harmful, disruptive or destructive files, code or programs on Build Mantra that contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page)
      • Posts, disseminates or transmits any worm, viruses or other harmful, disruptive or destructive files, code or programs on Build Mantra that involves the transmission of "junk mail," "chain letters", "unsolicited mass mailing", "spamming"
      • Interferes with another Customer, Manufacturer/Vendor, SP or other entity's use and enjoyment of any and/or all of Build Mantra's products
  19. Threatening, Abusive, Obscene, Defamatory Content
    1. You agree that you shall not directly or indirectly post, host, display, upload, modify, publish, transmit, update, disseminate or share or conspire to do so, any content on Build Mantra that does any of the following:
      • That contains harassing and/or threatening messages to Build Mantra or Build Mantra registered Customer, Manufacturer/Vendor, SP or other entities using Build Mantra's services or otherwise
      • That harms minors in any way and contains personally identifiable information belonging to minors
      • That contains grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever
      • That harasses or advocates harassment of another Customer, Manufacturer/Vendor, SP or other entity
      • Promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory, or libelous
      • That contains patently offensive content, such as sexually explicit content, or any content that promotes obscenity, pedophilia, racism, bigotry, hatred, or physical harm of any kind against any group or individual
      • That communicates any information which is grossly offensive or menacing in nature
      • That contains content that exploits Customer, Manufacturer/Vendor, SP or other entities in a sexual, violent, or otherwise inappropriate manner or solicits personal information from anyone
      • That contains text, audio, video, photographs, images of another Customer, Manufacturer/Vendor, SP or other entities (with a minor or an adult)
      • That contains content that has negative, denigrating or defamatory statement(s) or comment(s) about Build Mantra or the brand name or domain name used by Build Mantra including the terms Build Mantra, buildmantra.com, or otherwise engage in any conduct or action that might tarnish the image or reputation, of Build Mantra or Build Mantra, or its Customers, Vendors, SPs or other entities or otherwise tarnish or dilute any Build Mantra's trade or service marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by Build Mantra including that duly licensed from Build Mantra
  20. Illegal Content
    1. You agree not to use Build Mantra for any purpose that is unlawful or prohibited by these Terms of Use
    2. You shall not directly or indirectly post, host, display, upload, modify, publish, transmit, update, disseminate or share or conspire to do so, any content on Build Mantra that does any of the following:
      • That in turn posts, disseminates or transmits any worm, viruses or other harmful, disruptive or destructive files, code or programs on Build Mantra that provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses
      • That solicits gambling or engages in any gambling activity which Build Mantra believes or otherwise could be construed as being, illegal
      • That threatens the unity, integrity, defense, security, or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation
      • That violates any and all laws that is applicable and is being enforced
  21. Unauthorized Activities
    1. You shall not directly or indirectly post, host, display, upload, modify, publish, transmit, update, disseminate or share or conspire to do so, any content on Build Mantra that does any of the following:
      • That directly or indirectly, offers, attempts to offer, trades or attempts to trade in any item, the dealing of which is prohibited or restricted in all manners under the provisions of any applicable law, rule, regulation or guideline that is being enforced
      • That engages in commercial activities and/or sales without Build Mantra prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of "virtual" products related to Build Mantra
      • That refers to any website or URL that, in Build Mantra's sole discretion, contains content that is inappropriate for Build Mantra, or contains content that would be prohibited or violates the letter or spirit of these Terms of Use
  22. Right to Disclose Your Content
    1. Build Mantra reserves the right at all times to disclose any information (including the identity of the entities providing content on Build Mantra) as necessary to satisfy any law, regulation, or a valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena
    2. Build Mantra reserves the right to (and by accepting and agreeing to these Terms of Use you hereby expressly authorize Build Mantra to) disclose any information about you to law enforcement or other government officials, if Build Mantra believes (or even otherwise) it is necessary or appropriate in connection with investigation and/or resolution of possible crimes, especially those that may involve personal injury
  23. Right to use Your Content
    1. You will be required to share some content with Build Mantra specifically on the products that you propose to recommend, promote, advertise, display, demonstrate, and sell through Build Mantra. You hereby undertake that all such content be accurate in all respects
    2. You agree to grant Build Mantra a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights and/or any and all other rights to the content that You have shared with Build Mantra, in any media now known or not currently known.
    3. Build Mantra will use such content in accordance with these Terms of Use and these Terms of Use applicable to interacting with Build Mantra
  24. Right to Manage Your Content
    1. Build Mantra reserves the right, but has no obligation, to manage the content posted on Build Mantra
    2. Build Mantra reserves the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use
    3. Notwithstanding this right, you remain solely responsible for all content that you post anywhere on Build Mantra
    4. All and any content posted by Customer, Manufacturer/Vendor, SP or other entities other than Build Mantra does not necessarily reflect and/or represent Build Mantra or Build Mantra's views. Build Mantra will not under any circumstances take responsibility for any and/or all content
  25. Patent, Trademark, Copyright Violations
    1. You shall not directly or indirectly post, host, display, upload, modify, publish, transmit, update, disseminate, share or conspire to do so, any content on Build Mantra that does any of the following:
      • That copies/plagiaries content belonging to another Customer, Manufacturer/Vendor, SP or other entity and to which you do not have any right to
      • That infringes or violates another Customer, Manufacturer/Vendor, SP or any other entities' copyright, trademark, trade secret, patent or other proprietary right including permission and using or distributing third-party information protected as a trade secret in violation of a duty of confidentiality
      • That promotes an illegal or unauthorized copy of another Customer, Manufacturer/Vendor, SP or any other entities' copyrighted work, such as providing pirated data and/or computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices
      • That infringes upon or violates any third party's rights, including, but not limited to, intellectual property rights, rights of privacy, including without limitation unauthorized disclosure of a another Customer, Manufacturer/Vendor, SP or any other entities' name, email address, physical address or phone number
      • That is fraudulent or involve the sale of counterfeit or stolen products, but not limited to, using third-party content which is the subject matter of copyright, without appropriate rights
    2. As a Customer, Manufacturer/Vendor, SP you hereby represent and warrant that you have all necessary rights in and to all content which you provide to Build Mantra and all information it contains and that such content shall not infringe any proprietary or otherwise unlawful information
  26. Non-Solicitation and Non-Compete
    1. You shall not engage in advertising to, or solicitation of, other Build Mantra Account holders to buy or sell any products, including, but not limited to products related to that being displayed on Build Mantra or related to Build Mantra
    2. You may not transmit any chain letters or unsolicited commercial or junk email to another Customer, Manufacturer/Vendor, SP, or other entities via Build Mantra. It shall be a violation of these Terms of Use to use any information obtained from Build Mantra in order to harass, abuse, or harm another Customer, Manufacturer/Vendor, SP or other entity, or in order to contact, advertise to, solicit, or sell to another Customer, Manufacturer/Vendor, SP or other entity other than Build Mantra without Build Mantra's prior written consent
    3. You agree that you will not solicit the performance of any illegal activity or any other activity which infringes the rights of Build Mantra and/or its Build Mantra registered account holders - Customers, Vendors, SPs
  27. Compliance
    1. You shall at all times comply with the following (as applicable):
      • Provisions of Information Technology Act (India), 2000 and rules hereunder as applicable and as amended from time to time
      • Laws, rules and regulations, including Exchange Control Laws, Patent & Copyright laws, International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/ VAT, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies)
      • Laws of all countries including India, generally and specifically regarding your interactions with Build Mantra including, but not limited to uploading of product content, listing of product content, purchase of products, solicitation of offers to purchase of products, and sale of products
    2. You shall not engage in any activity and/or transaction and/or interaction with whatsoever and/or whomsoever, which is prohibited by the provisions of any applicable law including but not limited to exchange control laws or any other regulations for the time being in force, in any country
  28. Service of Legal Notice
    1. You agree that communication from and to Build Mantra through ANY one of the following medium, constitute proper service of notice:
      • Non-electronic medium such as (but not limited to) courier, postal mail, paper mail, hand delivered mail and other similar
      • Electronic medium such as (but not limited to) electronic mail, email, Internet, website communications, online chat, messaging, electronic messages, audio mail, audio chat, and video mail, video chat and other similar
  29. Intellectual Property
    1. Build Mantra is the exclusive proprietor of the trade mark Build Mantra as well as its stylized logo script of the letters "Build Mantra", "B"and "BM" having a unique color combination (referred to as "the trade mark") as depicted on Build Mantra and in other content. Build Mantra has registered the trade mark under the Trade Marks Act (India), 1999 in various classes
    2. No Build Mantra Customer, Manufacturer/Vendor, SP or any other entity, illegally and/or without proper authorization from Build Mantra should use and/or try to use the Build Mantra trade mark or any other mark which may be deceptively similar to Build Mantra trade mark or any other intellectual property owned by Build Mantra
    3. If Build Mantra is aware of such violations, Build Mantra will pursue legal options against the perpetrator(s) in accordance with all existing laws. Such legal options may entail criminal and/or civil proceedings in the local, regional and the country's competent courts of law
    4. Build Mantra is the exclusive proprietor/owner of the copyright of all design, layout, content, and software used in Build Mantra and all printed content including, but not limited to, catalogues, brochures, fliers, etc and any infringement and/or unauthorized use thereof will be vigorously dealt with in accordance with the law
  30. Severance and Sustainability of Terms of Use
    1. It is clearly understood that your acceptance of these Terms of Use includes your unconditional acceptance of the following :

      a) Build Mantra's Shipment and Delivery policy
      b) Build Mantra's Order Cancellation, Return, Refund and Chargeback policy
      c) Build Mantra's Warranty, Liability, Disclaimer policy
    2. Certain provisions of these Terms of Use may be superseded by expressly designated legal notices or terms expressly conveyed or otherwise through various medium (electronic, paper, online, offline and other similar) through Build Mantra, which will override these Terms of Use to that extent only. In that event, all of the other Terms of Use herein shall remain in full force
    3. If you do not wish to agree to any such expressly designated legal notices and terms, you should not continue to use and/or interact with Build Mantra
    4. Any leniency in implementation or enforcement of any provision/clause/term herein shall only at the discretion of Build Mantra be taken as a one-time and/or temporarily allowed deviation and not an abandonment of the said provision/clause/term.
    5. If any clause (or part of a clause) of this agreement is found by any Court or Authority of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall continue to subsist and remain in force
  31. Force Majeure
    1. You agree that Build Mantra is not liable for failure to perform any of its commitments/obligations, if such failure is a direct or indirect consequence of any kind of destructive act (or otherwise) of nature or of any living being, referred hereto collectively as "extraordinary circumstances". These extraordinary circumstances include amongst others the following:
      1. All acts of nature like fire, flood, earthquake, storm, hurricane, other natural disasters and all other similar acts.
      2. All acts of living beings, like trespassing, civil and criminal violations, invasion of any property/land/space, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, protest (violet or otherwise), lockout or interruption or failure of electricity, failure of telephone service or failure of any other similar utility services
    2. Any entity truly representing themselves under the purview of these Terms of Use or otherwise is not entitled to terminate these Terms of Use citing failure on the part of Build Mantra to perform any of its commitments/obligations under these extraordinary circumstances.
  32. Amendments to Terms of Use
    1. You agree that Build Mantra has the right to amend these Terms of Use at any time and from time to time without due notice to you and/or any entity
    2. You agree to review these Terms of Use periodically and/or prior to each and every interaction that you have with Build Mantra.
    3. It is your responsibility to seek Build Mantra for a current and valid copy of these Terms of Use.
  33. Dispute Resolution
    1. Any dispute relating to any of these Terms of Use or any Interaction with Build Mantra by you, (Customer, Manufacturer/Vendor, and SP) shall be submitted to sole arbitration under the Arbitration and Conciliation Act (India), 1996.
    2. The sole arbitrator shall be appointed by Build Mantra. The award of the arbitrator shall be final and binding on you as a decre
    3. The jurisdiction and venue for arbitration shall be at City of Chennai in the State of Tamil Nadu, Republic of India.
  34. Jurisdiction
    1. You agree that only the Courts in City of Chennai in the State of Tamil Nadu, Republic of India shall have the jurisdiction to entertain any lawsuit or other legal proceedings by or against Build Mantra