Privacy Policy - Chona Build Mantra Services Private Limited ("Build Mantra")

Please read this Privacy Policy carefully before you access, browse, search, use "interact with" or"interacting with") Build Mantra and/or Build Mantra facilities, including but not limited to Build Mantra's online portal accessible through the URL: www.buildmantra.com. By accessing the services provided by Build Mantra you agree to the collection and use of your account information and other related information, by Build Mantra and/or its affiliates and other such similar entities in the manner provided in this Privacy Policy

his Privacy Policy document is an electronic legal record (in accordance with the Information Technology Act (India), 2000) which has been generated by a computer system and hence does not require any physical or digital signatures. This document is published in accordance with the provisions of rule 3 (1) of the Information Technology Act (India), 2000 (intermediaries guidelines) rules, 2011 that require publishing of the rules and regulations, Privacy Policy and Terms of Use agreement for interacting with Build Mantra and any and/or all of Build Mantra's facilities including Build Mantra's online portal, which is accessible through the URL: www.buildmantra.com

  1. About Build Mantra:

    Build Mantra is a one stop, user friendly, and technologically advanced online/offline supermarket selling construction materials, interior furnishing, outdoor furnishing and energy products for all living, work and leisure space like home, apartment, office, storage warehouse, industrial work area, restaurant, shopping malls, retail showrooms, hotels, resorts, vacation homes, and other similar. Build Mantra also offers Service Providers like Architects, Civil Engineers, Carpenters, Electricians advertisement space to promote their services

  2. What constitutes Build Mantra:
    1. Chona Build Mantra Services Private Limited - This is a company incorporated under Companies Act (India), 1956 with its registered office at 46 Prakasam Street, T.Nagar, Chennai - 600017, Tamil Nadu, India
    2. If you are a minor (as on date) and wish to recommend, promote, advertise, display, demonstrate, sell, search for, buy, pay for products through Build Mantra, you may do so only through your legal guardian or parent(s) (who is a natural, legal, living adult individual, and at least 18 years of age (as on date)) and through their respective Build Mantra registered account
    3. Build Mantra Online Portal - This portal is a website (URL: www.buildmantra.com) that is fully owned by Chona Build Mantra Services Private Limited. This portal is easily accessible via any computer system or other similar system that is connected to the Internet. The portal provides a platform for the following:
      1. Manufacturers, Authorized Distributors, Wholesalers, Retailers ("Vendors") and other similar, to recommend, promote, advertise, display, demonstrate, and sell products
      2. Service Providers ("SPs") and other similar, to recommend, promote, advertise, display, demonstrate, and sell services
      3. Customers ("Customers") and other similar, to search for products, register for a new Build Mantra registered account, access and manage existing Build Mantra registered account, buy products, and pay for products
    4. Build Mantra Kiosks - These are physical spaces that are fully owned/rented by Chona Build Mantra Services Private Limited. These physical spaces have computer systems and other similar systems that are connected to the Internet. Kiosks are provided for, and placed by Build Mantra at vantage physical locations. The computer systems within the Kiosks are available for Customers to search for products, register for a new Build Mantra registered account, access and manage existing Build Mantra registered account, buy products, and pay for products. These computer systems are available for Build Mantra's Vendors and SPs to recommend, promote, advertise, display, demonstrate, and sell products
    5. Build Mantra Showrooms and Physical Facilities - These are physical spaces that are fully owned/rented by Chona Build Mantra Services Private Limited. These physical spaces are used by Build Mantra's Vendors and SPs, specifically to recommend, promote, advertise, display, demonstrate, and sell products. Build Mantra's Customers may visit these facilities to search for products, interact with Build Mantra, Vendors and SPs
    6. When you use any of the business applications that are available on Build Mantra, either provided directly by Build Mantra or those provided by third party providers including, but not limited to, software applications, payment gateway related services and other similar applications, specifically put in place by Build Mantra to help you in the process of recommending, promoting, advertising, displaying, demonstrating, selling, searching for, buying, paying for, products, on Build Mantra, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such products at all times. These policies shall be deemed to be implicitly incorporated into this Privacy Policy and considered as part and parcel of this Privacy Policy without any restrictions whatsoever
  3. Identifications:
    In this Privacy Policy and in the context of an individual or an organizational entity or where the context so requires, the term "You/you," "Your/your" shall mean the following:
    1. Any natural, legal, living adult individual who is at least 18 years of age (as on date), and competent enough to enter into a legally binding contract with Build Mantra under the provisions of the Indian Contract Act (India), 1872 and all other local, regional, statewide and countrywide relevant laws in place at any point in time
    2. If you are a minor (as on date) and wish to recommend, promote, advertise, display, demonstrate, sell, search for, buy, pay for products through Build Mantra, you may do so only through your legal guardian or parent(s) (who is a natural, legal, living adult individual, and at least 18 years of age (as on date)) and through their respective Build Mantra registered account
    3. Any legally registered and duly incorporated organizational entity, which is involved in legally acceptable activities in accordance with all relevant laws, at all times and that is in compliance with all applicable local laws
    4. Any natural, legal, living adult individual who is at least 18 years of age (as on date), competent enough to enter into a legally binding contract with Build Mantra under the provisions of the Indian Contract Act (India), 1872, and representing an organizational entity. Such an individual may interact with Build Mantra only if the individual has a current and valid and legal power of attorney from the organizational entity authorizing the individual to represent the organizational entity, without any conditions whatsoever. This current and valid legal power of attorney document (paper/electronic) should be available for Build Mantra upon request to validate and verify at all times
  4. Service of Notice:
    You agree that communication from and to Build Mantra through ANY one of the following medium, constitutes proper service of notice:
    1. Non-electronic medium such as (but not limited to) courier, postal mail, paper mail, hand delivered mail and other similar
    2. Electronic medium such as (but not limited to) telephone chat, electronic mail, email, Internet, website communications, online chat, audio mail, audio chat, and video mail, video chat and other similar
  5. Build Mantra Privacy Policy Overview
    1. This Privacy Policy document applies to all those who interact with Build Mantra. By interacting with Build Mantra, you are implicitly agreeing and accepting to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, please do not interact with Build Mantra in anyway
    2. This Privacy Policy shall be effective and binding upon your implicit and/or explicit acceptance of this Privacy Policy. If you do not agree and accept this Privacy Policy, you will be deemed to have been denied the right to interact with Build Mantra at all times
    3. By accepting the Privacy Policy and the User Agreement during new account registration, you expressly consent to Build Mantra's use and disclosure of your account information in accordance with this Privacy Policy
    4. This Privacy Policy is incorporated into and subject to the Build Mantra Terms of Use Agreement
    5. This Privacy Policy is subject to change at any time without notice and hence you are requested to make themselves aware of any changes, by reviewing this policy periodically
    6. A copy of this Privacy Policy will be made available at Build Mantra facilities including Build Mantra's online portal accessible through the URL: www.buildmantra.com
  6. Your privacy
    1. Your privacy is very important to Build Mantra. This Privacy Policy elaborates on Build Mantra's information gathering and dissemination practices
    2. This Privacy Policy describes the manner in which your information is collected and used by Build Mantra
    3. Build Mantra does not intend to publish, sell, or lease out any of your information to any other entity for any purpose whatsoever without your explicit consent
  7. What information is collected by Build Mantra?
    1. Build Mantra collects account holder account information (email address, name, phone number, etc.) from you when you set up an account with Build Mantra
    2. While you can interact with Build Mantra without being a registered Build Mantra account holder, certain activities (such as placing an order as a Customer, Posting an advertisement as a SP, selling products as a Vendor) do require registration
    3. Build Mantra will occasionally ask you to complete optional online surveys. These surveys may ask you for your contact information and demographic information (like city, Pincode, age, or income level
  8. How does Build Mantra use account information collected from account holders?
    1. Build Mantra does use your account information to
      1. Provide you with content that will interest you and that suits your preferences
      2. Measure your interest in Build Mantra products and/or services
      3. Customize your experience - IP address of (your) computer system, that is used by you to access Build Mantra, is used by Build Mantra to help identify you and to gather broad demographic information. As part of efforts to continually improve Build Mantra product and service offerings, Build Mantra collects and analyzes demographic and profile data about your activity on Build Mantra facilities
      4. Send promotions - Periodically send special promotion and discount offers on various Build Mantra product and services, based on your order and product and services search history
      5. Inform you about offers, products, services, and updates
      6. Troubleshoot problems - Build Mantra identifies and uses your system's (the system that you are using to access Build Mantra) IP address to help diagnose problems with Build Mantra facilities, and to manage Build Mantra's facilities
      7. Help promote a safe service
      8. Collect dues owed by you to Build Mantra
      9. Detect and protect against error, fraud and other criminal activityr
      10. Do as otherwise specifically described to you at the time of information collection
  9. What, how and why information is shared by Build Mantra
    1. What, how and why information is shared by Build Mantra
      1. Help detect and prevent identity theft, fraud and other potentially illegal acts
      2. Correlate related or multiple accounts to prevent abuse of Build Mantra services
      3. Facilitate joint or co-branded services that you request, where such services are provided by more than one corporate entity and hence the need to share your account information
    2. Build Mantra may share your account information if required to do so by law or in the good faith and belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process
    3. Build Mantra may share your account information to law enforcement authorities, third party rights owners, or others in the good faith and belief that such disclosure is reasonably necessary to:
      1. Enforce Build Mantra Terms of Use and/or Privacy Policy and/or other such similar
      2. Respond to claims that any advertisement, posting or other content on Build Mantra or otherwise anywhere, violates the rights of a third party
      3. Protect the rights, property or personal safety of the general public
    4. Build Mantra, Build Mantra affiliates, and other such entities will share some or all of your account information with any other entity, should Build Mantra merge with, and/or plans to merge with, or be acquired by any other entity. Should such a transaction occur than the other entity (or the new combined entity) will be required to follow this Privacy Policy with respect to your account information
  10. Cookies
    1. A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser
    2. Cookies are useful for enabling the browser to remember information specific to any entity who is accessing Build Mantra through a system and/or a computer
    3. Build Mantra places both permanent and temporary cookies in the accessing entity's system/computer hard drive
    4. Build Mantra cookies do not contain any account information of any entitya
  11. Links to third party facilities
    1. Build Mantra's website and/or facilities may connect to other third party websites and/or facilities at any and all times
    2. These other third party websites and/or facilities may collect your account information when you access Build Mantra or otherwise. In which case, Build Mantra is not responsible and liable whatsoever for the privacy practices or the content of those linked websites and/or facilities
  12. Security precautions
    1. Build Mantra has stringent security measures in place to prevent the loss, misuse, and alteration of all of your account information under Build Mantra control
    2. Whenever you change or access your account information, Build Mantra offers the use of a secure server
    3. Once your information is in Build Mantra possession, Build Mantra adheres to strict security guidelines, protecting it against unauthorized access
    4. To protect against the loss, misuse, and alteration of the information under Build Mantra control, Build Mantra has in place appropriate physical, electronic, and managerial procedures. For example, Build Mantra facilities are accessible only to authorized personnel and that your information is shared with respective personnel on need to know basis, to complete necessary transactions and to provide the services requested by you
    5. Although Build Mantra will endeavor to safeguard the confidentiality of your account information, transmissions made by means of the Internet cannot be made absolutely secure. Build Mantra will not take responsibility for any loss of any entity's account information, including yours, despite Build Mantra's best efforts to prevent loss of account information from Build Mantra facilities at any and all times
    6. By using Build Mantra, you agree that Build Mantra will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties
  13. Choice/opt-out
    1. Build Mantra provides you and all account holders with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from Build Mantra, while setting up an account
    2. If you want to remove your contact information from all Build Mantra lists and newsletters, you could do so by contacting Build Mantra at support@buildmantra.com
  14. Advertisements on Build Mantra
    1. Third party entities place advertisements on the Build Mantra website. These entities may use information (not including your name, address, email address, or telephone number) about your visits to Build Mantra facilities and other websites in order to provide information about products and/or services of interest to you
    2. Build Mantra does not sell or rent your account information to third parties for any purpose without your explicit consent
  15. How can you correct inaccuracies in the information?

    To correct or update any information that you have provided, you can reach Build Mantra on e-mail at support@buildmantra.com

  16. Privacy policy updates

    Build Mantra reserve the right to change and/or update its Privacy Policy at any time. Such changes shall be effective immediately upon posting on Build Mantra portal's Privacy Policy webpage